Tuesday, August 28, 2007

Future of Media Summit – speaker changes and additions

We’ve had a number of recent changes and additions to the speaker line-up at Future of Media Summit in both Sydney and San Francisco. A number of urgent board meetings and international trips have taken several people off the list, while some fantastic additonal talent has come on board. While it’s a pity some of the original speakers cannot participate, the quality of the new speakers we have on board overall results in an even stronger cast for the event, which is very pleasing.

Originally announced speakers who cannot attend:
Michael Birch, CEO, Bebo
Stephen Conroy, Shadow Minister for Communications (Sydney only)
Wendy Hogan, CEO, CNET Networks Australia (Sydney only)
Ian Smith, CEO, Yahoo!7

New speakers:
Rob Antulov, CEO, 3eep
Dan Fill, Head of Multiplatform Production, ABC TV (Sydney only)
Chris Gilbey, CEO and Co-Founder, Vquence
Cindy Gordon, CEO, Helix Commerce International (San Francisco only)
Kathryn Hamilton, Head of Entertainment and Lifestyle, Yahoo!7
John Jainshigg, Director, Online Technology and New Business, CMP Technology, LLC, CMP World2World (San Francisco only)
Freddy Mini, COO, Netvibes
Scott-Bradley Pearce, Strategic Adviser Content Syndication and Multimedia, CNET Networks Australia (Sydney only)
Mark Pesce, Director, FutureSt (Sydney only)
Keith Teare, CEO and Founder, edgeio

Key elements of media business models

In the lead-up to the Future of Media Summit 2007 held in Sydney and San Francisco next week, we will feature some excerpts from the Future of Media Report 2007, recently released to accompany the event.

In this post we will cover the Key Elements of Media Business Models frameworks which are the centerpiece of the Report. The centerfold image and commentary on each of the four elements of the framework is below – click on any of the images below to get the Report with full details.

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Below are the frameworks and commentary for the four elements of the media business model framework:
* SCALING OF BUSINESS MODELS
* VALUE IN CONTENT PRODUCTION AND DISTRIBUTION
* DRIVERS OF VALUE OF ADVERTISING
* MEDIA PERSONALIZATION

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SCALING OF BUSINESS MODELS
The emergence of the long tail has created a complete spectrum of media of different scales, from the mass media at the “head” of the curve, through mid-sized professional publishing at the “shoulder”, and on to an extended “tail” of micro-media outlets, each with small audiences. Media have significantly different characteristics along the curve, leading to a variety of business models and approaches to scaling businesses. Characteristics that differ include:


Audience focus. Mass media only accesses broad audiences, whereas further down the tail highly selective niche audiences, by geography or interest, can be garnered.
Advertising models. At different levels of scale, dedicated, aggregated, or combined advertising sales models are appropriate. Associated with these models are different shares of total advertising revenue.
Cost of content creation. Mass media is associated with high production values, which means content creation remains expensive. Production costs are rapidly reducing, but the premium placed on creative talent means that costs will remain high. However production costs for most other forms of content has become very low. This is primarily associated with labor rather than technology costs, which can be low due to lifestyle advantages for content creators.

What underpins this framework is that there is no right or wrong place to be on the curve, simply that advertising or other revenue models and content creation mechanisms need to be aligned with the audience. As the other frameworks show, attracting niche audiences can result in stronger revenue relative to costs. A “multi-niche” model which is effectively monetized can be more effective than traditional mass media approaches, by allowing sharing of overheads and sales efforts across media properties, and gaining more value from highly targeted audiences. Scaling costs and overheads and extracting premium revenue is as viable a strategy as increasing audience size.




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VALUE IN CONTENT PRODUCTION AND DISTRIBUTION
Digital channels have resulted in a dramatic fall in the cost of content distribution. This means that content creators (such as film producers, writers, or researchers) can readily distribute their content directly to their audience, if they so choose. There is substantial incremental value to content producers in direct distribution, including control over content, building end-user relationships, and not having to share revenue. As user-generated content grows as a factor, a significant issue is the ability to have users engage directly in the content creation process.

However there remains real value in the distribution process. Distributors such as broadcasters, publishers, and agents will continue to play an important role in the media landscape, as long as they can effectively establish and build distinctive value-add, including brand, aggregation, scalable infrastructure, and the ability to attract desirable audiences.

The landscape of value creation in content production and distribution will continue to evolve, leading to ongoing strategic choices for content producers and distributors in the partners they choose to work with.




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DRIVERS OF VALUE OF ADVERTISING
There will always be a role for paid content, through subscriptions, pay-per-view, and other mechanisms. However the broad trend is that content creation is increasingly supported by advertising. This is becoming more viable as differentiation emerges in the value and pricing of advertising. Advertising in mass media is priced largely by audience size. There are four additional key drivers of the value of advertising. As the ability to refine these drivers increases, substantial revenues will become possible, even from relatively small audiences.
Key drivers of the value of advertising are:
Advertising outcome: The original concept of advertising was exposing an audience to messages. However advertising can now be linked directly to the audience taking action through expressing interest or making buying decisions.
Access target demographic: Accessing generic demographics that are highly desirable such as CEOs increases value for most advertisers. However some advertisers are looking to access very specific profiles. As it becomes possible to target these niches, advertising value increases.
Point of insertion: Advertising used to be inserted solely in distribution channels: for example in newspapers or between TV programs. A multiplicity of new approaches to inserting advertising are emerging, including on the end-user device such as the mobile phone, or inside content itself, as in for example product placement or “advergames”.
Personalization: Personalization is one of the strongest drivers of advertising value. This is covered in more detail in the Media Personalization framework.




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MEDIA PERSONALIZATION
Personalization is a large part of the future of media. Yet to enable personalization of content and advertising, there are multiple requirements including compiling data about audience members, and content serving platforms that allow content and ads to be altered on the fly depending on the viewer. There are four levels to personalization of content and advertising, each of which leads to increased value.
Nil. Most content and advertising is not personalized. It is not currently possible to personalize content on mass distribution channels such as broadcast television and newspapers.
Content. Personalization is possible by being associated with audience-specific content. Trade magazines or targeted cable TV channels, for example, attract particular audiences, effectively enabling personalized advertising.
Demographic. Advertising and content can be personalized for a particular demographic, such as gender, age, or location. This requires being able to match viewers with a profile, which can be generated for example by cookies or Internet Protocol address.
Individual. Personalization for the individual requires both audience profiles, possibly generated through a registration process, and the ability to identify audience members individually. Online and mobile content delivery or interactive TV are channels that enable individual personalization. Yahoo!’s recently launched SmartAds initiative is primarily about individual-level personalization.

It is important to note that, even if the distribution channel being used enables higher levels of personalization, there are a range of other requirements for personalization. These are often still not fulfilled.

Thoughts on user generated content meets mainstream media: Scott-Bradley Pearce, CNET

As part of the lead-up to the Future of Media Summit 2007, I did a video interview with Scott-Bradley Pearce, who is Strategic Adviser Content Syndication and Multimedia, CNET Networks Australia. Scott-Bradley will be speaking at the Summit on the User Generated Content Meets Mainstream Media panel, on the Sydney side of the event.

The video interview covers issues including:
* What kinds of media organizations are best positioned to take advantage of user generated content
* Legal and other issues in using user generated content in mainstream media
* Global and Australian trends in the media landscape

Lots of interesting ideas here!

User Generated Content Cross Over to Television

User submitted content on mainstream media platforms is one of the most fascinating developments online. For many broadcasters it's created new challenges to find the right mix to create a social networking space of value. Firstly there is the technical issues - finding the right tool to support uploads, publishing and aesthetically interesting display; then there is administrative issues of how you manage all of the user uploads; There are Editorial requirements, what is the responsibility of a broadcaster in regards to the content? What vetting tools need to be in place? How do you deal with the large level materials that are potential copyright infringements? Then there are the issues of creating a compelling user experience which allows for rapid and valuable sort and search for relevant materials.

Another issue is that many broadcasters see the user generated content as an opportunity to deliver television output content. Conceptually this is a terrific idea, who wouldn't want to see their works on television? But in practice there are a number of challenges to consider.
Firstly, the vast majority of the content that is submitted is of value to only a small number of people -- most of the content is rough, often with poor audio and video.
Despite having great ideas about generating the content, it is really important not to lose sight that as a broadcaster you need to ensure a high level of content at all times.
While it may be really exciting for me to see my own video on television, it may not be that interesting to anyone else.
If only 1% of the content uploaded is of value to the users, sorting through to find the best possible content, can be a lengthy and expensive process. Broadcasters thinking that UGC is a cost effective way of acquiring content, may be surprised at the actual costs to get really good broadcast content. In many cases it may only be fractionally less expensive than producing content professionally -- this is not to say that it shouldn't be undertaken, you cannot argue with the massive benefit you gain from engaging in user submitted initiatives - I highly support and encourage further development, I just suggest walking with a sense of caution.

Launching the Future of Media Report 2007!

The annual Future of Media Summit held simultaneously in Sydney and San Francisco (the Future of Media Summit 2007 is on next week) is as much about providing new content, research, and insights as it is about an event. Last year the Future of Media Report 2006 certainly succeeded in its objective of sparking debate and discussion on the future of media, with over 70,000 downloads, commentary generated in seven languages from over 20 countries, and use of our content in magazines across three continents and in at least one government submission on the future of media.

This year we are following the example of last year, creating an entirely new report that looks at different angles and perspectives on where the media landscape is today and where it is going. The Future of Media Report 2007 is now officially launched - download it here.

Some things you’ll find in the report:

Eight Developments in Media July 06 of June 07. Examples of key developments, including industry transactions and acquisitions, layoffs, new channels, intellectual property, and consorship.

Shifting Global Advertising Channels. Data and commentary on shifts in advertising spending, and a comparison of ownership of the online classifieds segment in the US, UK, and Australia.

Comparison of Fastest Growing Properties and Internet Access. Exclusive original research from Nielsen//NetRatings, comparing uptake of new media properties in the US, UK, and Australia, and different online browsing behaviors across nations.

Key Elements of Media Business Models. Following the extremely popular Future of Media Strategic Framework from last year, we have created four complementary frameworks looking at Scalability, Value of Distribution, Value of Advertising, and Media Personalization. These can be applied to understanding emerging media business models. Each of the frameworks is explained in detail.

Media Industry Network Analysis. An analysis by Laurie Lock Lee of the recent acquisition of Southern Broadcasting Corporation by Macquarie Media Group, and insights on the impact on the Australian media industry landscape.

Media Transactions. A list of media mergers and acquisitions of at least US$1 billion over the last 15 years, putting the massive surge in recent media industry activity into context.

Download the complete Future of Media Report here.

Please feel free to pass on word or comment. As with all our work, the Future of Media Report 2007 is released on a Creative Commons license, which allows anyone to post it, use it and build on it as they please, as long as there is attribution with a link to the Report on this site or to this blog. The framework is intended to be a stimulus to conversation and further thinking, so if you disagree on any aspect, or think you can improve on it, please take what is useful, leave the rest, and create something better!

We’ll be releasing parts of the Future of Media Report separately over the next days and weeks.

Attendees at the Future of Media Summit 2007 in Sydney or San Francisco get a very nicely printed copy of the Report, so get along! Hope to see you there.